Estheva Polyclinic
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  1. Estheva Polyclinic and www.estheva-polyclinic.com Privacy Policy

    Effective Date: 01.10.2023

    This Privacy Policy outlines how Estheva Polyclinic and its website, www.estheva-polyclinic.com ("Website"), collect, use, disclose, and protect your personal information. By accessing or using the Website, you consent to the practices described in this Privacy Policy.

    • Information Collected

      We may collect personal information, including but not limited to your name, contact details, medical history, and payment information, to provide medical services and improve your experience on our Website.

      • We may collect personal information, including but not limited to your name, contact details, medical history, and payment information, to provide medical services and improve your experience on our Website.

    • Use of information

      We may use your information for appointment scheduling, payment processing, communication, and to improve our services.Your medical information is used solely for healthcare purposes and is kept confidential.

      • We may use your information for appointment scheduling, payment processing, communication, and to improve our services.

      • Your medical information is used solely for healthcare purposes and is kept confidential.

    • Cookies and Analytics

      We may use cookies and analytics tools to collect information about your use of our Website to enhance your experience and analyze user behavior.

      • We may use cookies and analytics tools to collect information about your use of our Website to enhance your experience and analyze user behavior.

    • Third-Party Services

      We may use third-party service providers to facilitate Website functionality and payment processing. These providers have their own privacy policies.

      • We may use third-party service providers to facilitate Website functionality and payment processing. These providers have their own privacy policies.

    • Data Security

      We employ security measures to protect your information, but no data transmission over the internet is entirely secure.

      • We employ security measures to protect your information, but no data transmission over the internet is entirely secure.

    • Information Sharing

      We do not sell or rent your personal information to third parties.We may share your information with healthcare professionals providing services at Estheva Polyclinic.

      • We do not sell or rent your personal information to third parties.

      • We may share your information with healthcare professionals providing services at Estheva Polyclinic.

    • Consent

      By using our Website, you consent to the collection and use of your information as outlined in this Privacy Policy.

      • By using our Website, you consent to the collection and use of your information as outlined in this Privacy Policy.

    • Access and Correction

      You may request access to your personal information and request corrections or updates.

      • You may request access to your personal information and request corrections or updates.

    • Retention

      We retain your information for the duration necessary to fulfill the purposes outlined in this Privacy Policy.

      • We retain your information for the duration necessary to fulfill the purposes outlined in this Privacy Policy.

  1. Data Collection and Usage for Compliance with Dubai Health Authority Patient's Medical Record
    • Data Collection

      Emirates ID Number: We will collect your Emirates ID number to verify your identity and ensure compliance with DHA requirements for patient identification.Personal Information: We will gather your personal information, including but not limited to your name, date of birth, contact details, and address, to create and maintain your medical record accurately.Medical Information: To provide you with appropriate medical care, we will record and update your medical history, treatment records, and diagnostic information as necessary.Images of Patient's Before/After Treatment Results: We may capture images of your condition before and after treatment to monitor progress, evaluate treatment effectiveness, and maintain comprehensive medical records.

      • Emirates ID Number

        We will collect your Emirates ID number to verify your identity and ensure compliance with DHA requirements for patient identification.

      • Personal Information

        We will gather your personal information, including but not limited to your name, date of birth, contact details, and address, to create and maintain your medical record accurately.

      • Medical Information

        To provide you with appropriate medical care, we will record and update your medical history, treatment records, and diagnostic information as necessary.

      • Images of Patient's Before/After Treatment Results

        We may capture images of your condition before and after treatment to monitor progress, evaluate treatment effectiveness, and maintain comprehensive medical records.

    • Data Handling and Discretion

      Confidentiality: Estheva Polyclinic places the highest priority on the confidentiality and security of your data. Your information will be stored securely and will only be accessible to authorized healthcare professionals involved in your care.Image Usage: Any images of your before/after treatment results will be kept confidential and solely used for medical purposes, including assessment, research, and documentation within the clinic.Non-Disclosure: These images will not be shared on any public or social media channels without your explicit consent. Your privacy and consent are of paramount importance to us.Consent Form: In cases where we intend to share your before/after treatment images on social media channels or for any promotional purposes, we will seek your specific consent by providing you with a separate consent form. Sharing such images will only occur if you voluntarily provide consent.

      • Confidentiality

        Estheva Polyclinic places the highest priority on the confidentiality and security of your data. Your information will be stored securely and will only be accessible to authorized healthcare professionals involved in your care.

      • Image Usage

        Any images of your before/after treatment results will be kept confidential and solely used for medical purposes, including assessment, research, and documentation within the clinic.

      • Non-Disclosure

        These images will not be shared on any public or social media channels without your explicit consent. Your privacy and consent are of paramount importance to us.

      • Consent Form

        In cases where we intend to share your before/after treatment images on social media channels or for any promotional purposes, we will seek your specific consent by providing you with a separate consent form. Sharing such images will only occur if you voluntarily provide consent.

By choosing to receive medical services at Estheva Polyclinic, you acknowledge and agree to the collection and handling of your data as outlined above. We are committed to ensuring the highest standards of data privacy and protection, in compliance with DHA regulations and international healthcare standards. If you have any concerns or questions regarding your data, please do not hesitate to contact our Data Protection Officer, whose contact information can be provided upon request.